Replacements, Returns & Refunds

CoreKind Beauty Quality Promise

Your satisfaction is our priority.
Every order is protected by our CoreKind Beauty Quality Promise — if your product arrives damaged, defective, or not as described, we’ll make it right with a replacement or refund.
Simply contact us here within 14 days of delivery, and our team will guide you through the quick resolution process.

Eligibility for Returns

  • Items must be unused, in their original packaging, and returned within 14 days of approval.
  • Hygiene-related or personal-care items are non-returnable unless faulty.
  • Change-of-mind returns are not accepted, so please review your order carefully before submitting.

How It Works

  1. Submit your replacement or return request via our Contact page.
    Include your order number, a brief description of the issue, and supporting photos.
  2. Once reviewed, we’ll confirm whether a replacement or refund applies.
  3. Return shipping costs are the customer’s responsibility unless the item is confirmed faulty.
  4. Refunds are issued to your original payment method within 5–10 business days once the item is received and inspected.

Late or Missing Refunds

If you haven’t received your refund after the processing period:

  • First, check with your bank or payment provider.
  • If the issue persists, please contact us here.